(the “Official Rules”)


Rogers Moments Tennis Contest (the “Contest”)



These Official Rules govern the Contest.  By participating or attempting to participate in the Contest, you will be deemed to have received, understood, and agreed to these Official Rules. 


1.     WHO are the Sponsors?


The Contest is sponsored and administered by Rogers Communications Inc. or one of its subsidiaries or their affiliates (“Rogers”).


Rogers and any co-sponsors of the Contest are referred to collectively or individually as the “Sponsors”.


Although the Contest may be communicated, promoted, or administered by means of a third party social media or social networking service or site (a “Third Party Service”), the Contest is not sponsored, endorsed or administered by, or associated with, any Third Party Service; any questions, comments or complaints regarding the Contest should be directed to Rogers and not to any Third Party Service.




Entrants must be residents of Canada who are at least 13 years old as of the date of entry in order to be eligible. Entrants who are under the age of majority must have the consent of their parent or legal guardian to enter in the Contest in accordance with these Official Rules.


The following individuals are not eligible to enter the Contest:

(a)   employees, officers, directors, agents, and representatives of: (i) the Sponsors, or any of their respective parents, subsidiaries or affiliates; (ii) the Judges (defined in Section 10), (iii) Tennis Canada; (iv) any prize suppliers; or (v) any and all other companies associated with the Contest;

(b)   a household member of any of the individuals listed in (a), above, whether or not related; or

(c)   members of the immediate family (spouse, parent, child, sibling) of the individuals listed in (a), above.



3.     WHEN DOES the contest START/END?


You may enter the Contest during one (1) of the entry periods set out in the chart below (each an “Entry Period”).  All times referenced in these Official Rules are Eastern.



Entry Period Start Date at 7:00am

Entry Period End date at 11:59pm


Grand Prize and

Secondary Prizes

May 29, 2019

August 6, 2019

Secondary and Tertiary Prizes

May 29, 2019

August 10, 2019


Tertiary Prizes

May 29, 2019

August 18, 2019




4.     how do I enter the contest?


No purchase is necessary to enter the Contest. Entry is subject to these Official Rules.


There are two ways to enter this contest: (1) via the Fan Profile and (2) via mail-in entry. No other method of entry will be accepted.


(1)        Enter via the Fan Profile Method:


During one of the Entry Periods, complete and submit the entry form that includes the completion of a “Fan Profile” (the “Fan Profile”) and the submission of an answer the question “why do you love tennis?” (the “Answer”) in one of the two following ways:


(a)        by .visiting;  




(b)        by visiting the Rogers Fan Hub located on the Rogers Cup grounds in Toronto and Montreal. Please note that in order to enter the Contest using this method, you must hold a a valid ticket to a tennis session.


Entrants having completed their Fan Profile in the Entry Period starting May 29 until August 6, 2019 will earn one (1) entry towards the Grand Prize, one (1) entry towards the Secondary Prizes and one (1) entry towards the Tertiary Prizes.


Entrants having completed their Fan Profile in the Entry Period starting August 7 until August 18 will earn one (1) entry towards the Tertiary Prizes.


(2)        Enter via Mail-in Method:


If you do not want to wish to enter the Contest by submitting a Fan Profile, you may enter the Contest by sending via mail, during one of the Entry Periods, the Answer along with your name, address, day and evening telephone numbers, email address, and age, to the attention of Keenen Moreira-Lima “Rogers Moments Tennis Contest” at 333 Bloor Street East, 8th Floor, Toronto, Ontario, M4W 1G9. To be valid, mail-in entries must be postmarked by the end date of an Entry Period and received within three (3) days.



5.     How many times may i ENTER THE CONTEST?


There is a limit of one (1) entry per person, regardless of the method of entry and if a person submits more than one entry, only the first entry from each person will be considered.  




Your entry could be refused or rejected if:

(a)     you attempt to enter the Contest in a fashion not authorized by these Official Rules;

(b)     your entry contains false or misleading information, or is late, falsified, illegible, damaged or incomplete or otherwise irregular;

(c)     your entry is submitted using robotic, automated, programmed, or other illicit means; or

(d)     your entry is not in compliance with these Official Rules.


In addition, the Sponsors reserve the right to refuse any entry for any other reason as they may determine. 




By entering the Contest:

(a)   you agree to be bound by these Official Rules and by the decisions of the Sponsors, which decisions are final, binding and conclusive;

(b)   you represent and warrant that (i) your entry, including any material comprising your entry (e.g. name, user name, profile picture, etc., as applicable) and any material submitted with your entry (e.g. photograph, video, written submission, or other form of submission, as applicable) (all such material, collectively, the “Entry Material”) is original to you, (ii) you have all necessary rights in and to your Entry Material to enter the Contest, including the consent of any third parties whose personal information is included in your Entry Material, and (iii) your Entry Material does not contain, depict, include or involve content that is, or could reasonably be considered to be, inappropriate, unsuitable or offensive, as determined by the Sponsors;

(c)   you understand and agree that your entry, including your Entry Material, will not be returned to you and may be moderated or edited by Rogers as it deems appropriate;

(d)   you grant to the Sponsors, and Tennis Canada irrevocable right to use your Entry Material in any media worldwide and for any purpose related to the Contest (or any similar contest), including the right to use, reproduce, modify, adapt, translate, or create derivative works from, your Entry Material without notification, compensation or additional consideration to you; 

(e)   you agree that the Sponsors shall have the right at any time to require proof of identity or eligibility to enter the Contest; failure to provide any such proof upon request may result in disqualification;

(f)    you release and forever discharge the Sponsors, Tennis Canada, and each of their respective parents, affiliates, and subsidiaries, any other companies associated with the Contest, and all of their respective directors, officers, employees, agents, representatives, licensees, successors and assigns, as well as any Third Party Services, (collectively, the “Releasees”), and agree to indemnify and hold harmless each of the Releasees, from and against any and all claims, damages or liability, including any costs or losses related to personal injury, death, damage to or loss or destruction of property, arising out of, or in any way related to, (i) your participation in the Contest, (ii) the awarding, receipt, possession, use or misuse of any prize, in whole or in part, or any travel or activity related to any prize, (iii) the use of any Entry Material or Publicity Material (defined below) in accordance with the rights granted in these Official Rules, or (iv) any breach of these Official Rules.




There is one (1) grand prize, five (5) secondary prizes, and four (4) tertiary prizes available to be won in the Contest. All prizes will be delivered or fulfilled, as applicable, before September 29, 2019. Limit of one (1) prize per person.


I. Grand Prize 


The grand prize (“Grand Prize”) consists of a trip for the winner and one (1) guest (collectively, the ‘Travellers’) ”) to the 2019 Rogers Cup in Toronto (women) OR the 2019 Rogers Cup in Montreal (men) (“Destination”) at the winner’s choice, and including:

·       round trip economy airfare from the airport within Canada closest to the winner’s residence (as determined in the sole discretion of the Sponsors) to Destination (in the event ground transportation is considered the more appropriate way to travel, at the sole discretion of the Sponsors, the Sponsors reserve the right to provide ground transportation in lieu of airfare to/from the Destination);

·       three (3) nights standard hotel accommodation for the Travellers (double occupancy) in Destination at a hotel to be determined in the sole discretion of the Sponsors in accordance with the dates of the tournament ;

·       two (2) tickets to Day and Night Session, Semi-Final of the 2019 Rogers Cup in Destination;

·       two (2) tickets to the Final match of the 2019 Rogers Cup in Destination.


The Grand Prize is valued at approximately CDN $4,500 (if prize includes airfare and accommodation). Value may vary based on prize particulars.


II. Secondary Prizes.


Each secondary prize (each, a “Secondary Prize”) consists of:

·     Two (2) tickets to a Day or Night Session to the 2019 Rogers Cup in Toronto (women) OR the 2019 Rogers Cup in Montreal (men) (“Destination”). The Destination will be determined based on the location of the winner’s residence (the day and the Session will be determined by Rogers in its sole discretion);


Each Secondary Prize is valued at approximately CDN $200.


Transportation to and from the Rogers Cup venue and all other costs associated with the prize are at the winner’s expense. No responsibility is assumed by Sponsors for any other factor beyond its reasonable control, or for canceled, delayed, or re-scheduled Session for any reason whatsoever. The Sponsors are not responsible in the event winner and/or guest are refused entry to the Rogers Cup venue for whatever reason and any unused portion of the prize will be forfeited.


III. Tertiary Prizes.


Each tertiary prize (each, a “Tertiary Prize”) consists of one (1) tennis racquet autographed by Bianca Andreescu or Felix Auger- Aliassime (such player to be determined by Rogers in its sole discretion).


Each Tertiary Prize is valued at approximately CDN $350. 


The following terms and conditions apply to the Grand Prize awarded in this Contest:


(a)   All prize particulars will be determined by the Sponsors.

(b)    If the winner resides within 200 kilometres of the Destination as determined by the Sponsors, air transportation will not be awarded and the Travellers will be solely responsible for any costs of transportation to and from the Destination (and no additional compensation or substitution will be awarded for any difference in prize value).

(c)   The winner may be required to reserve the Trip Prize, or complete travel, by a particular date, as may be advised by the Sponsors.

(d)   Each Traveller must have reached the age of majority in his or her province or territory of residence, unless accompanied by a parent or legal guardian. 

(e)   A prize supplier may require a valid major credit card to be presented by a Traveller for deposit or damage protection purposes. 

(f)    If the winner elects to travel with a fewer number of guests than the number of guests provided in the prize description above, no additional compensation will be awarded under any circumstances.

(g)   Tickets are subject to certain terms and conditions as specified by issuers.  Blackout dates may apply (as advised by the Sponsors).  Documentation that is reasonably necessary for the Sponsors or prize suppliers to book the prize for the Travellers must be supplied upon request, failing which the prize may be deemed to be forfeited, as determined by the Sponsors. 

(h)   The Travellers are responsible for: ensuring they have all necessary travel documents prior to travel; any and all applicable taxes; any additional expenses not included in the prize as described in these Official Rules

(i)     The Releasees are not responsible for: any cancellations, alterations, delays, diversions or other changes to the trip itinerary; any costs or expenses incurred as a result of any changes to the trip itinerary; or any damages, loss or liability in the event any Traveller is denied the ability to travel, whether due to airport restrictions or otherwise.  The Sponsors are only responsible for the prize elements listed in these Official Rules, subject to the terms and conditions contained in these Official Rules.

(j)     All tickets issued in connection with the prize are not eligible for frequent flyer miles.  Once reservations are made, they cannot be changed, save as otherwise determined by the Sponsors or prize suppliers.


(l)     The Sponsors and prize suppliers have the right to disqualify or remove any Traveller from any activity at any time if he or she is at any point uncooperative, disruptive, abusive, or unobservant of applicable rules, laws or regulations, or likely to cause or has caused damage to person, property, or the reputation of the Sponsors or prize suppliers.


9.     are there any prize conditions?


In addition to any prize conditions provided elsewhere in these Official Rules, any prize awarded in the Contest is subject to the following conditions:

(a)   Except for gift cards, vouchers or cash prizes, the prize value in these Official Rules is approximate only.  You will not be compensated if actual prize value is lower than the value quoted in these Official Rules.   

(b)   The prize may be substituted, in whole or in part, with a prize or prize component of equal or greater value if the prize or prize component cannot be awarded for any reason.

(c)   The prize must be accepted as awarded and may not be transferred, unless otherwise determined by the Sponsors.  The prize may not be exactly as advertised.  The prize is provided “as is” without representation or warranty of any kind by the Sponsors.   

(d)   The prize may not be resold.

(e)   Any unused portion of the prize, once awarded, will be deemed forfeited.  The prize will not be replaced if lost, destroyed, mutilated or stolen.



10.  how will the potential winner(s) be selected?


The Sponsors reserve the right, at their sole discretion, to disqualify any Answer that does not meet the Criteria (defined below) and only eligible Answers meeting the Criteria will be judged.


Judging of entries: A panel of judges comprising representatives of the Sponsors (the “Judges”) will judge eligible Answers on the dates indicated in the judging schedule below (the “Judging Schedule”) and based on the following criteria (the “Criteria”):


a.     Creativity/Originality of Entry Material (34%);

b.     Quality of Entry Material (33%);

c.     Relevance of Entry Material to Contest theme (33%)


On the dates indicated in the Judging Schedule at the offices of Rogers located at 333 Bloor Street East, 8th Floor, Toronto, Ontario, M4W 1G9, the Judges will determine the most compelling Answer(s) in their sole discretion pursuant to the Criteria from among all eligible entries received up until the respective Judging date and the entrants associated with the selected Answer(s) will be deemed the potential winners.






Judging Date

at approx. 7:00 pm

Prize(s) to be awarded


Judging #1

August 5, 2019

One (1) Secondary Prize

All eligible Answers not selected in Judging #1 will carry forward to be judged in the next round Judging #2.


Judging #2

On August 6, 2019

One (1) Grand Prize

Two (2) Secondary Prizes

All eligible Answers not selected in Judging #2 will carry forward to be judged in the next round Judging #3.


Judging #3

On August 10, 2019

Two (2) Secondary Prizes

All eligible Answers not selected in Judging #3 will carry forward to be judged in the next round Judging #4.


Judging #4

On August 19, 2019

Four (4) Tertiary Prizes




The potential winners will be notified using the contact information provided in their entry.  In the event any potential winner does not respond to such notification within two (2) business days, declines a prize for any reason, or does not meet the requirements set forth in these Official Rules, as determined by the Sponsors, the potential winner will be disqualified and, time permitting, an alternate potential winner may be selected based on the next-ranking eligible entry, or the prize may be cancelled.  The decisions of the Judges are final and binding and may not be challenged in any way.



11.  how can a potential winner BECOME A winner?


To be declared a winner, a potential winner:

(a)     must correctly answer, without assistance, a time-limited, mathematical skill-testing question to be administered by the Sponsors;

(b)     must be in compliance with these Official Rules;

(c)     must sign and return, within any designated time period, a release of liability and consent to publicity form and any other documentation as reasonably required; or, if the potential winner is a minor, must have his or her parent or legal guardian sign and return, within a specified time period, any such documentation; and

(d)     may be required to provide proof of identification to confirm eligibility or to claim a prize, or provide proof that he or she is the authorized account holder of any account associated with the selected entry.




On each Judging Date, the odds of winning a prize depend on the number of eligible entries received, the number of winners the Sponsors have decided to select, and the score of each eligible Answer received based on the application of the Criteria.


13.  how do i claim a prize?


Once a potential winner is confirmed as a winner, prize distribution will be promptly coordinated.


If a winner fails to take delivery of the prize as instructed, the prize will be deemed forfeited.




If you are a winner, the Sponsors may require you to appear in publicity related to the Contest or to any similar contest.


By accepting a prize:

(a)   you grant to the Sponsors and Tennis Canada the irrevocable right to record, photograph or otherwise capture or document you, your likeness, your voice, or any statements you make regarding the Contest or the prize, by any available means;

(b)   you agree that any such captured material, together with your biographical information, such as name or place of residence, or your Entry Material (collectively, all such materials, the “Publicity Material”) may be used by the Sponsors, Tennis Canada or their licensees, successors, or assigns (collectively, the “Publicity Parties”) in any media, whether now known or later devised, worldwide and in perpetuity, for advertising or promotional purposes related to the Contest or any similar contest.  Any such use of the Publicity Material may include the reproduction, modification, adaptation, translation or creation of derivative works from your Entry Material;

(c)   you acknowledge that the Publicity Parties shall not be required to compensate you, notify you, or request your permission in connection with their use of any Publicity Material, unless otherwise prohibited by law; and

(d)   you waive any rights that you may have or that may otherwise exist in connection with any use of the Publicity Material by any of the Publicity Parties, including any moral rights in any such Publicity Material.    




By entering the Contest, you consent to Rogers’ collection, use and disclosure of your personal information in accordance with the Privacy Policy, available at (the “Rogers Privacy Policy”), for purposes of administering the Contest as described in these Official Rules. In addition, you consent to any personal information you have provided in connection with this Contest to be shared Tennis Canada and to be used by such entities for the purpose of facilitating the delivery or fulfillment of a Contest prize. 


Over the course of participating in the Contest, you may be given the option to receive commercial emails or other communications of a commercial nature (collectively, “Commercial Communications”) from the Sponsors, Tennis Canada, or other parties.  Should you elect to receive Commercial Communications from Rogers, your personal information will be used by Rogers to that end, in accordance with the Rogers Privacy Policy.


Your personal information may be disclosed to a third party in the following circumstances:

(a)   in accordance with these Official Rules, or with your consent, or as otherwise permitted or required by law. 

(b)   if you elect to receive Commercial Communications from a party other than Rogers, Rogers will disclose your personal information to that other party for that purpose;

(c)   if you are a potential prize winner, Rogers may disclose your personal information to any prize supplier for purposes of prize fulfillment (including without limitation Tennis Canada); and

(d)   if you have been asked to sign and return a release of liability and consent to publicity form or other documentation in accordance with the terms of these Official Rules, Rogers may disclose your personal information to any interested party, such as an entity who is released from liability (including without limitation Tennis Canada).


Rogers’ disclosure of your personal information to another party will cause your personal information to be subject to that party’s privacy policy and practices. 


16.  how DO the releasees LIMIT THEIR LIABILITY?


The Releasees assume no liability for the following:

(a)   stolen, late, incomplete, illegible, inaccurate, misdirected, lost, misrouted, scrambled, damaged, delayed, undelivered, mutilated, jumbled, or garbled entries, transmissions, email, mail, or other communications;

(b)   any error, omission, interruption, defect or delay in transmission, processing, or communication;

(c)   failures or malfunctions of, or difficulties with, computer hardware or software, telephones, telephone lines, telephone systems, or network, cable, satellite, server, or website connections;  

(d)   printing, typographical, or other errors appearing within these Official Rules, in any Contest-related advertisements, or in Contest-related materials;

(e)   incorrect or inaccurate information, including where caused by website users, tampering, hacking, or by any equipment or programming associated or used in connection with the Contest;

(f)    injury or damage to any computer or other device resulting from or otherwise related to participation in the Contest, the use of any website, or the downloading or accessing of any materials;

(g)   anyone being incorrectly or mistakenly identified as a winner or potential winner; or

(h)   any other errors, problems or difficulties of any kind, whether human, mechanical, electronic, or otherwise, relating in any way to the Contest, including those errors, problems or difficulties that may relate to the administration of the Contest, the processing of entries, the advertising of the Contest, the announcement of any prize or prize winner, or the cancellation or postponement of any event.


17.  What laws apply to the contest?


The laws of the province or territory in which you reside apply to the Contest.


Any attempt to undermine the legitimate operation of the Contest may be a violation of criminal or civil laws.  Should any such attempt be made, the Sponsors reserve the right to seek remedies and damages to the fullest extent permitted by law.




The Sponsors may cancel, modify, or suspend the Contest or amend these Official Rules for any reason whatsoever, subject to prior approval by the Régie des alcools, des courses et des jeux, if legally required.  For example, if for any reason the Contest is not capable of running as originally planned, the Sponsors may adjust any of the dates, timeframes or other Contest mechanics, or suspend or cancel the Contest.   


You may not amend these Official Rules in any way.


19.  would the Sponsors ever DISQUALIFY or ban someone from a contest?


The Sponsors may disqualify without notice or ban someone from the Contest or any future contest for any other reason, including if the Sponsors find that a person has:

(a)   resold or attempted to resell a prize, in whole or in part;

(b)   tampered with or attempted to tamper with, or undermined or attempted to undermine, the legitimate operation of the Contest;

(c)   provided false or misleading information;

(d)   acted in an unsportsmanlike or disruptive manner, or with the intent to annoy, abuse, threaten or harass any person; or

(e)   otherwise violated these Official Rules.


20.  What HAPPENS if these official rules contradict other contest materials?


In the event of any discrepancy or inconsistency between these Official Rules and disclosures or statements made by the Sponsors or appearing in other Contest-related materials, these Official Rules shall govern.




If any part of these Official Rules is legally unenforceable or inapplicable, then that part will be deemed invalid; however, the remainder of these Official Rules will otherwise continue to be legally binding. 


22.  if i am a resident of quebec, is there any additional information i should know?


Any litigation respecting the conduct or organization of a publicity contest may be submitted to the Régie des alcools, des courses et des jeux for a ruling.  Any litigation respecting the awarding of a prize may be submitted to the board only for the purpose of helping the parties reach a settlement.